Customs, Duties and Taxes
INVESTIQ (PTY) LTD will ensure that all exported goods are accompanied with the following documentation:
- Commercial Invoice reflecting the product value in your local currency with the client information as supplied during the checkout process
- Customs Clearance Form reflecting the product customs clearance code
Recipients of international shipments may be subject to import taxes, fees, and customs duties (hereafter, “Import Fees”), levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. Components that play a role in Import Fee calculations are (among others):
- Product category and price
- Shipping costs and package weight
- Customs clearance channel
- Import taxes based on custom duty amounts
Customs policies vary widely, and some countries don’t charge Import Fees for shipments that fall below a minimum value. Contact the customs office of the destination country for more information.
Limitations
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from ingropal.co.za, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
Customs delays can affect original delivery estimates.
Note:
Customs offices in some countries or regions require the importer of record to provide a form of identification before releasing a shipment, such as a Passport, Tax ID, etc. All Import Fees where applicable are to be paid by the recipient.